Privacy Policy

Ennovatech Solutions FZ LLC, Ennovatech Solutions FZE, Ennova Techlabs Private Limited ("Ennovatech", "we", "us", "our") are committed to protecting your privacy. This Privacy Policy explains what information we collect, how we use it, and how we handle the content you place in our products and services, including our website and applications, collectively referred to as "HotLync" or "HotLync Services." By using our services, you agree to the terms of this Privacy Policy on behalf of your company or any legal person, and "Customer" or "you" means your company, and you are binding your company to this Privacy Policy. We may change our Privacy Policy from time to time. If or when changes are made, we’ll include them here, so be sure to check back occasionally.

Scope of Policy

This Privacy Policy applies to the information that we collect through your use of HotLync Services, which includes our websites, cloud-based products, and applications ("Apps"). "Device" refers to any device you use to access HotLync Services, including but not limited to desktops, mobile phones, tablets, and laptops. If a separate privacy policy applies to any specific HotLync Service, that policy will override this one.

Links to third-party websites on our website are provided for your convenience. If you use these links, you leave our website, and we are not responsible for the content or availability of these third-party websites. Please review their privacy policies before submitting any personal data, as we do not accept responsibility for their practices.

Information We Collect

We collect information about you, your users, and your company when you register for an account, create or modify a profile, make purchases, use, access, or interact with HotLync Services. This information is used for various purposes, including fulfilling your requests, verifying records, and communicating with you about our services.

Personal Information

Personal Information refers to any information that can be used to identify or contact an individual, such as name, address, email address, or phone number. It does not include anonymized data that does not identify specific individuals.

Content

We collect and store content that you create, input, submit, post, upload, transmit, store, or display in the process of using our cloud-based products, websites, or apps. Even though we store these data as part of our services to you, we do not actively collect this data.

Analytics Information

We collect analytics information when you use our websites and cloud-based products to help us improve HotLync Services. This includes data collected through cookies and web beacons, as well as usage data aggregated from queries against content across our user base.

System Information

Our Apps may collect system information, including data about the technical operation of the Apps on your systems, to help us improve HotLync Services.

Cookies

We may use cookies and similar technologies to enhance your experience with HotLync Services. Cookies are small data files stored on your device that help us improve and customize your experience. If you do not accept cookies, you may not be able to use all aspects of our services.

How We Use Information

We use the information we collect to:

• Provide, operate, maintain, improve, and promote HotLync Services.
• Enable you to access and use HotLync Services.
• Process and complete transactions and send related information.
• Communicate with you about your account and provide customer service.
• Improve our services through analytics and user feedback.

Sharing and Disclosure

We do not sell your personal information or content. However, we may share or disclose your information in the following circumstances:

• With your consent.
• To comply with a legal obligation.
• To protect and defend the rights or property of Ennovatech Solutions FZ LLC.
• To prevent or investigate possible wrongdoing in connection with the Service.
• To protect the personal safety of users of the Service or the public.
• To protect against legal liability.

Security of Data

The security of your data is important to us, but remember that no method of transmission over the Internet, or method of electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your Personal Data, we cannot guarantee its absolute security.

Service Providers

We may employ third-party companies and individuals to facilitate our Service ("Service Providers"), to provide the Service on our behalf, to perform Service-related services, or to assist us in analyzing how our Service is used.

These third parties have access to your Personal Data only to perform these tasks on our behalf and are obligated not to disclose or use it for any other purpose.

Links to Other Sites

Our Service may contain links to other sites that are not operated by us. If you click on a third-party link, you will be directed to that third party's site. We strongly advise you to review the Privacy Policy of every site you visit.

We have no control over and assume no responsibility for the content, privacy policies, or practices of any third-party sites or services.

Children's Privacy

Our Service does not address anyone under the age of 18 ("Children").

We do not knowingly collect personally identifiable information from anyone under the age of 18. If you are a parent or guardian and you are aware that your Children has provided us with Personal Data, please contact us. If we become aware that we have collected Personal Data from children without verification of parental consent, we take steps to remove that information from our servers.

Changes to This Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page.

We will let you know via email and/or a prominent notice on our Service, prior to the change becoming effective, and update the "effective date" at the top of this Privacy Policy.

You are advised to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page.

Contact

If you have any questions about this Privacy Policy, please contact us at: info@ennovatech.ae