A revolution in hospitality telecommunication
Hotlync’s Call Accounting System integrates with PBX and PMS systems, allowing hotels to track phone calls, bill guests for phone usage, reduce and smartly budget telecommunication costs, and increase guest satisfaction manifold.
Designed for medium to large businesses, our call tracking solution supports traditional serial call capture as well as TCP/IP Call Capture from IP Enabled Phone systems.
With the Hotlync Call Accounting Module, you get
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Admin call tracking
Track all inbound and outbound admin calls (Business and Personal), based on usage, costs and duration, and coordinate department wise approvals to manage admin call costs and call closures.
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Convenient rate management
Get zone based, configurable rate structures with carrier charges, hotel charges and tax configuration for easy management and accurate billing for guest phone usage.
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Live call view dashboard
Track all inbound and outbound admin calls (Business and Personal), based on usage, costs and duration, and coordinate department wise approvals to manage admin call costs and call closures.
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Automated schedule reports
Create and export PDF and Excel versions of automated audit reports based on intelligent analysis of PMS audit report for telephone and minibar revenue.
