Empower your front desk and concierge staff to deliver exceptional guest experiences, with fast, personalized service and automated guest request handling capabilities via mobile app, email and SMS integration.
Large parties or VIPs checking in? Send bulk notifications to response teams for emergency housekeeping, cleaning, room service, catering and concierge tasks on multiple communication channels.
View complete statistics on the number of tasks created, current task status, as well as hourly stats for peak traffic hours for specific locations and departments.
Hotel staff can enjoy a high degree of flexibility in allocation by selecting job roles based on their daily activity
Wake up your guests on request with Hotlync Guest Services, with a call recording feature to cross reference if the guest picked up the call or not.
Track and automate all guest request cycles seamlessly with Hotlync’s Department Request, Managed Task, Scheduled Task, Repeat Task, Multiple Escalation, Quick Task & Automatic Selection tools.
Responsive mobile app that allows for easy access and quick resolution of any incidents that require staff attention.
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